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Tips for the First Call to an Adjuster after an Accident

Dec 17

Your phone may ring in the hours following a roof injury or any other type of accident that causes injuries. Your phone might ring after an accident, whether it is an insurance adjuster calling you or any other representative. This is particularly important if the roof damage was caused by another party.

  • Be calm and courteous.

Even though you are angry about the accident and your injuries, it won't hurt to vent your frustrations to an insurance adjuster to get fair compensation for your personal injury.

  • Identify the person you will be speaking

Get the name, address, and phone number of the person you are talking to before you start discussing anything.

  • Only provide the most basic information.

An insurance adjuster will need to know your name, address, phone number, and birth date. They don't need to know anything about your job, salary or schedule.

  • Don't give any details about the accident.

Insurance adjusters or other representatives may try to get you to "give a statement about the accident." In the future, you will most likely send a personal injuries request letter detailing the incident.

  • Please don't provide any information about your injuries.

Insurance adjusters need to know the extent and nature of your injuries. Your injury might be worse than you think.

  • Create a list.

Takedown all information you have received from the other person after your call ends.

  • Resist the urge to rush.

Insurance adjusters may offer a settlement within a matter of minutes. This will save you time and money, but it will likely end up costing you much more.

  • Limit the number of conversations

It's important to let the adjuster know that you will not be talking with them much at the beginning.

You should not call insurance adjusters for too many reasons. It's better to deal with this problem now than later.